Learnit help & support

If you need support, send us a message using the chat box on the bottom right of this page or write to us at cx@learnit.com

Learnit Portal - Accessplanit

I am a student and I don’t like the dashboard, is there an alternative for me?
expand
My company has a partnership with Learnit. Who do I speak to about additional questions or requests not included here?
expand
Can I customize our dashboard to my own criteria and preferred layout?
expand
Where can I access a tutorial on how to use my dashboard?
expand
What should I do if I registered for a class but I am not sure if I did so correctly?
expand
What should I do if I registered for a class but don’t have confirmation?
expand
What do I do if I suspect the information in my dashboard to be incorrect?
expand
Who do I contact if my dashboard isn’t working properly?
expand
Will the new system always be accessible and will it have real time information about class availability and employee attendance?
expand
Where can I find a video tutorial on how to book classes and use the shopping basket?
expand
Will the new system facilitate class registration for our employees?
expand
In the case where we have a partnership with Learnit, will I or our company’s admin have access to more information and data about our partnership and employee’s training?
expand
Will my contacts at Learnit still be my contacts for any needs or questions?
expand
Will the dashboard run on my computer? What system requirements must I have to access my dashboard?
expand
What is my dashboard and how do I access it?
expand
What is a delegate?
expand
Has the training Learnit provides changed in any way or are the instructors different than before?
expand
Does the new training management system cost me anything?
expand
Does the new training management change any of the available classes I have already registered for?
expand

General information

Can I use Learnit for Employment Training Panel Program (ETP)?
expand
Is Learnit on GSA contract?
expand
Do you offer discounts for non-profit organizations?
expand
I am a customer of Office Depot and I want to know why I am being billed for Learnit?
expand
What transportation is nearby?
expand
What happens when I Request a Date?
expand
Does Learnit provide computers?
expand
Do you have to take all modules of a course?
expand
Where can I ask questions about my Learnit Anytime membership?
expand
How do I cancel my Learnit Anytime membership?
expand
What if I need to cancel a class?
expand
Do classes ever get cancelled?
expand
What is GSA Pricing?
expand
What type of payments are accepted?
expand
Can I show up the day of class and get a seat?
expand
How do I register for a class?
expand
How long are classes?
expand
What are the hours of operation?
expand
What is the location of Learnit's in-person classes?
expand

MOC On-Demand

No items found.

Professional Development Training

What are your professional development training delivery options?
expand
What is your facility like?
expand
Where does your curriculum come from?
expand
Who leads the seminars?
expand
Are the seminars all lecture or interactive?
expand
Why choose Learnit for Professional Development Training?
expand

Live Online Training

How do Live Online Training students complete the labs when they are not physically in the classroom?
expand
How can the students ask questions when attending a live online training class?
expand
What is the deadline for registration in order for courseware to arrive?
expand
How will I obtain my courseware?
expand
Are all classes offered via Live Online Training?
expand
I forgot my username and password. What should I do?
expand
Which browser should I use to connect to my Live Online Training class?
expand
How do I attend the Live Online Training?
expand
How do I prepare my computer for a Live Online Training?
expand
Can our company have a private Live Online Training Event?
expand
How do I enroll in a Live Online Training Class?
expand
What is Live Online Training?
expand

Office Applications Training

How long are classes?
expand
Can I show up the day of class and get a seat?
expand
Do classes ever get cancelled?
expand
Do you have to take all modules of a course?
expand

Room Rentals

What is your room rental cancellation policy?
expand
What equipment do classrooms come with?
expand
What is the room rate?
expand
What software is included in the default installation?
expand
What are the computer hardware configurations you have based on your PC specifications?
expand
Are there any lunch options or in-house catering provided on-site training?
expand
How many rooms do you have?
expand