Who should attend

This training is best suited to anyone who deals with conflict, not just disagreement, on a regular basis. It’s ideal for managers but will be a good fit for anyone, from individual contributors to leaders.

Deal with Conflict

From $0

Learn to recognize when a situation has turned from a simple disagreement into a conflict by understanding the root cause of conflict and the role threat-response plays. Temper your own reactions in a heated moment with our Stop, Drop, and Roll framework. Work toward collaboration and positive-sum outcomes with the help of the PIN framework.

Course ID

DEALINEreg

Upcoming LIVE ONLINE public classes

No Upcoming public classes

June 17 & June 18, 2021

9:00am-11:30am

June 17 & June 18, 2021

9:00am-11:30am

June 17 & June 18, 2021

9:00am-11:30am

June 17 & June 18, 2021

9:00am-11:30am

June 17, 2021

9:00am-11:30am

June 17, 2021

9:00am-11:30am

June 17, 2021

9:00am-11:30am

June 17, 2021

9:00am-11:30am

June 17, 2021

9:00am-11:30am

Interested in a private
workshop for your company?

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Course Outline

What is conflict?
5 ways to respond
How to recognize unhealthy conflict
Learn to Stop, Drop, and Roll
Choose your response
Choose collaboration with the PIN framework

What We'll Explore:

Understand what healthy conflict looks like and learn how to encourage it
Follow a three-step process to respond to unhealthy conflict
Learn pocket questions and powerful phrases to turn unhealthy conflict upside down

Skills covered