Make Listening Your Superpower with Madison Micucci

Develop active listening skills to improve communication. Learn to listen effectively and ensure others feel heard.

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DATE:

October 29, 2024

DURATION

1 hr

Register for the event
Make Listening Your Superpower with Madison Micucci

Overview:

Develop your active listening skills and improve communication at work. Learn to be a better listener with a clear, actionable process to really hear what others have to say and give others the experience of feeling heard. You will gain an understanding of the current state of your listening skills and clarity on where to improve.

Outline:

  • Exploring why good listening is so hard
  • Learnit’s EAR Listening Model  
  • Engage: Give your full attention
  • Attune: Display empathy
  • Respect: Stay open  
  • Reflective Listening: Next level active listening  
  • Paraphrase Sandwich  
  • Clarifying and diagnostic questions  
  • Give them the feeling of being heard

Who this event is for:

This is a foundational Learnit training, one that can be repeated and is good for everyone from Individual contributors to senior leaders.

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