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Thrive in Chaos: Learn to Prioritize and Make Decisions Under Pressure

Duration: 1 day
Course Price: $450

Do you work in a chaotic environment where change and transition are the norm? This seminar will teach you to turn confusion and disorder into challenges that you can face. Learn efficient, useful tools for planning your day and adapting to its shifting priorities and demands. Together, we will build an action plan so that you can achieve greater clarity, reduce your stress, and make better decisions at work.

Class Length: Full Day

Outline

  • Determine Priorities and Stay Focused (2 hr session)
    • Identify the Origins of Chaotic Work Environments
    • Identify Common Barriers to Successful Prioritization
    • Compare a Proactive vs. Reactive Work Approach
    • Explore How You Spend and Waste Your Time
    • Assess Time Management Strategies to Find a Method that Fits Your Work Style
    • Create a Mini Action Plan
  • Assertive Communication Under Pressure (2 hr session)
    • Use Verbal and Nonverbal Assertive Communication to Navigate Workplace Challenges and Pressures
    • Employ Assertive Responses when Manipulated or Provoked
    • Decline a Request Professionally, Whether From Your Manager, Peers, or Customers
    • Identify and Leverage Collaborative Language Under Stress
    • Create a Mini Action Plan
  • Make Decisions Under Pressure (2 hr session)
    • Determine the Risks of Making Decisions Under Pressure
    • Identify Good Decision-Making Criteria and Questions
    • Explore 7 Decision Making Biases and Learn to Mitigate their Impact
    • Customize Decision-Making Models and Methods to Create the Best Fit for You
  • Create a Final Action Plan

Target Audience

Individual contributors and mid-level and senior leaders who are seeking to increase their ability to thrive in chaotic, unpredictable environments will benefit from this course. 

Do you work in a chaotic environment where change and transition are the norm? This seminar will teach you to turn confusion and disorder into challenges that you can face. Learn efficient, useful tools for planning your day and adapting to its shifting priorities and demands. Together, we will build an action plan so that you can achieve greater clarity, reduce your stress, and make better decisions at work.

Class Length: Full Day

Outline

  • Determine Priorities and Stay Focused (2 hr session)
    • Identify the Origins of Chaotic Work Environments
    • Identify Common Barriers to Successful Prioritization
    • Compare a Proactive vs. Reactive Work Approach
    • Explore How You Spend and Waste Your Time
    • Assess Time Management Strategies to Find a Method that Fits Your Work Style
    • Create a Mini Action Plan
  • Assertive Communication Under Pressure (2 hr session)
    • Use Verbal and Nonverbal Assertive Communication to Navigate Workplace Challenges and Pressures
    • Employ Assertive Responses when Manipulated or Provoked
    • Decline a Request Professionally, Whether From Your Manager, Peers, or Customers
    • Identify and Leverage Collaborative Language Under Stress
    • Create a Mini Action Plan
  • Make Decisions Under Pressure (2 hr session)
    • Determine the Risks of Making Decisions Under Pressure
    • Identify Good Decision-Making Criteria and Questions
    • Explore 7 Decision Making Biases and Learn to Mitigate their Impact
    • Customize Decision-Making Models and Methods to Create the Best Fit for You
  • Create a Final Action Plan

Target Audience

Individual contributors and mid-level and senior leaders who are seeking to increase their ability to thrive in chaotic, unpredictable environments will benefit from this course. 

Prerequisites: No prerequisites for this course

Understand Chaos at Work

  • Identify the Origins of Chaotic Work Environments
  • Estimate the Impact of Chaos on Individuals, Teams, and Organizations
  • Mini Action Plan

Determine Priorities & Stay Focused

  • Identify Common Barriers to Successful Prioritization
  • Compare a Proactive vs. Reactive Work Approach
  • Explore How You Spend and Waste Your Time
  • Assess Time Management Strategies to Find a Method That Fits Your Work Style
  • Mini Action Plan

Assertive Communication Under Pressure

  • Use Verbal and Non-verbal Assertive Communication to Navigate Workplace Challenges and Pressure
  • Employ Assertive Responses When Feeling Manipulated or Provoked
  • Decline a Request Professionally, Whether from Your Manager, Your Peers or Your Customers
  • Identify and Leverage Collaborative Language When Under Stress
  • Mini Action Plan

Make Decisions Under Pressure

  • Determine Risks of Making Decisions Under Pressure
  • Identify Good Decision Making Criteria and Questions
  • Explore Seven Decision Making Biases and Learn to Mitigate Their Impact
  • Customize Decision Making Models and Methods to Create the Best Fit for You
  • Final Action Plan
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