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Fundamental Skills for New Managers

Duration: 1 Day
Course Price: $450

It takes a unique set of skills to manage and lead others effectively. Current research shows that most individuals, when first promoted to a management position, do not yet feel ready to take on the role. Even more seasoned managers can have similar experiences when they aren’t provided with adequate training.

Class Length: Full Day

Outline

  • Set the Right Tone: Best Practices for New Leaders (2 hr session)
    • Manage Your Former Peers and Friends
    • Establish Communication Expectations and Professional Boundaries
    • Draft a Mission Statement to Define the Operational Reality of Your Work Group
    • Develop Strong Leadership Skills in Meetings
    • Create a Mini Action Plan
  • Build Trust and Respect (2 hr session)
    • Values-Based Leadership
    • Situational Leadership (4 Approaches/Maturity Levels)
    • Situational Leadership and Teams (Forming, Storming, Norming, Performing)
    • Apply Intrinsic and Extrinsic Motivation to Bring Out the Best in Your Team
    • Build an Individualized Motivation Plan
    • Create a Mini Action Plan
  • Provide Fair and Balanced Feedback (2 hr session)
    • Best Practices: Give and Receive Feedback
    • Feedback Models
      • 8-Step Performance Feedback Model
      • F.A.S.T.
      • Explain the Gap
      • S.S.B.I.R.
      • Crucial Confrontations
  • Create a Final Action Plan

Target Audience

This course is appropriate for new and experienced managers and supervisors who want to discover or hone the fundamental skills that they need in order to lead their staff to higher levels of productivity.

It takes a unique set of skills to manage and lead others effectively. Current research shows that most individuals, when first promoted to a management position, do not yet feel ready to take on the role. Even more seasoned managers can have similar experiences when they aren’t provided with adequate training.

Class Length: Full Day

Outline

  • Set the Right Tone: Best Practices for New Leaders (2 hr session)
    • Manage Your Former Peers and Friends
    • Establish Communication Expectations and Professional Boundaries
    • Draft a Mission Statement to Define the Operational Reality of Your Work Group
    • Develop Strong Leadership Skills in Meetings
    • Create a Mini Action Plan
  • Build Trust and Respect (2 hr session)
    • Values-Based Leadership
    • Situational Leadership (4 Approaches/Maturity Levels)
    • Situational Leadership and Teams (Forming, Storming, Norming, Performing)
    • Apply Intrinsic and Extrinsic Motivation to Bring Out the Best in Your Team
    • Build an Individualized Motivation Plan
    • Create a Mini Action Plan
  • Provide Fair and Balanced Feedback (2 hr session)
    • Best Practices: Give and Receive Feedback
    • Feedback Models
      • 8-Step Performance Feedback Model
      • F.A.S.T.
      • Explain the Gap
      • S.S.B.I.R.
      • Crucial Confrontations
  • Create a Final Action Plan

Target Audience

This course is appropriate for new and experienced managers and supervisors who want to discover or hone the fundamental skills that they need in order to lead their staff to higher levels of productivity.

Set The Right Tone: Best Practices for New Leaders (2hr Session)

  • Manage Your Former Peers and Friends
  • Establish Communication Expectations and Professional Boundaries
  • Draft a Mission Statement Defining the Operational Reality of Your Work Group
  • Develop Strong Leadership Skills in Meetings
  • Mini Action Plan

Build Trust and Respect (2 hr Session)

  • Values Based Leadership
  • Situational Leadership (Four Approaches/Maturity Levels)
  • Situational Leadership and Teams (Forming, Storming, Norming, Performing)
  • Apply Intrinsic and Extrinsic Motivation to Bring out the Best in Your Team
  • Build an Individualized Motivation Plan
  • Mini Action Plan

Provide Fair and Balanced Feedback (2 hr Session)

  • Best Practices:  Give and Receive Feedback 
  • Feedback Models
    • 8-Step performance feedback model
    • F.A.S.T.
    • Explain The Gap
    • S.S.B.I.R.
    • Crucial Confrontations
    • Final Action Plan
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