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Effective Listening: Apply Emotional Intelligence to Sensitive Situations - Live Online

Duration: 2 hours
Course Price: $150

Effective listening is a critical and often-neglected communication tool in sensitive situations. This class will teach you to approach listening as an acquired skill similar to reading or writing. You will learn to utilize emotional intelligence to enhance your listening skills through paraphrasing and question-asking techniques.

Learning Objectives:

  • Communication Principles Worth Remembering
  • Practice the 4 Levels of Focused Listening
  • Reduce Conflict by Asking the Right Questions
  • Complete an Emotional Intelligence Assessment
  • Create an Action Plan

Effective listening is a critical and often-neglected communication tool in sensitive situations. This class will teach you to approach listening as an acquired skill similar to reading or writing. You will learn to utilize emotional intelligence to enhance your listening skills through paraphrasing and question-asking techniques.

Learning Objectives:

  • Communication Principles Worth Remembering
  • Practice the 4 Levels of Focused Listening
  • Reduce Conflict by Asking the Right Questions
  • Complete an Emotional Intelligence Assessment
  • Create an Action Plan

Learning Objectives:

  • Communication Principles Worth Remembering
  • Practice 4 Levels of Focused Listening
  • Reduce Conflict by Asking the Right Questions

Emotional Intelligence Assessment

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