Log On/Register  

855.838.5028

Develop Your Emotional Intelligence

Duration: 1 day
Course Price: $450

In this course, define emotional intelligence and find out how to cultivate it personally and recognize and encourage it at work. Take an assessment to learn where you stand in relation to Daniel Goleman’s core competencies (self-awareness, social-awareness, self-management, and relationship management). Use tools to increase your self-awareness, become more confident, improve your communication, stay in control, and stop letting negative emotions derail your success.

Class Length: Full Day

Outline

  • Increase Your Interpersonal Success through Self-Awareness (2 hr session)
    • What is Emotional Intelligence
    • Gain a Working Knowledge of the 5 Core Competencies of Emotional Intelligence
    • Assess and Analyze Your Emotional Intelligence
    • Explore Your Emotions: Become Familiar with Psychological and Physical Reactions
    • Learn When Emotions Can Be Your Greatest Asset and Greatest Liability
    • Understand the Causes of Each Emotion and How to Use Them to Your Advantage
    • Create a Mini Action Plan
  • Communicate with Flexibility and Authenticity (2 hr session)
    • Leverage Emotional Intelligence through Focused Listening and Asking Questions 
    • Understand How to Express Emotional Intelligence through Nonverbal Communication
    • Use Emotional Intelligence to Interact with Your Team and Enhance Group Dynamics
    • Disagree Constructively
    • Create a Mini Action Plan
  • Self-Management Skills that Will Keep You in Control (2 hr session)
    • Manage Emotions in the Workplace When You Feel Like You’re on the Verge of Losing It
    • Reduce Drama by Asking the Right Questions to Get to the Root of a Complicated Situation
    • Recognize Trigger Words, Nonverbal Cues, and Emotionally Sensitive Situations
    • Use Empathy to Understand Different Perspectives
    • Create a Mini Action Plan
  • Make an Impact with Emotional Intelligence
    • Synthesize Tools and Ideas to Develop Sustainable Short-Term and Long-Term Action Plans

Target Audience

Anyone who is curious about ways to positively affect their team through a deeper understanding and practice of emotional intelligence will benefit from this course, including individual contributors, middle managers, team leaders, senior managers, and senior leaders.

In this course, define emotional intelligence and find out how to cultivate it personally and recognize and encourage it at work. Take an assessment to learn where you stand in relation to Daniel Goleman’s core competencies (self-awareness, social-awareness, self-management, and relationship management). Use tools to increase your self-awareness, become more confident, improve your communication, stay in control, and stop letting negative emotions derail your success.

Class Length: Full Day

Outline

  • Increase Your Interpersonal Success through Self-Awareness (2 hr session)
    • What is Emotional Intelligence
    • Gain a Working Knowledge of the 5 Core Competencies of Emotional Intelligence
    • Assess and Analyze Your Emotional Intelligence
    • Explore Your Emotions: Become Familiar with Psychological and Physical Reactions
    • Learn When Emotions Can Be Your Greatest Asset and Greatest Liability
    • Understand the Causes of Each Emotion and How to Use Them to Your Advantage
    • Create a Mini Action Plan
  • Communicate with Flexibility and Authenticity (2 hr session)
    • Leverage Emotional Intelligence through Focused Listening and Asking Questions 
    • Understand How to Express Emotional Intelligence through Nonverbal Communication
    • Use Emotional Intelligence to Interact with Your Team and Enhance Group Dynamics
    • Disagree Constructively
    • Create a Mini Action Plan
  • Self-Management Skills that Will Keep You in Control (2 hr session)
    • Manage Emotions in the Workplace When You Feel Like You’re on the Verge of Losing It
    • Reduce Drama by Asking the Right Questions to Get to the Root of a Complicated Situation
    • Recognize Trigger Words, Nonverbal Cues, and Emotionally Sensitive Situations
    • Use Empathy to Understand Different Perspectives
    • Create a Mini Action Plan
  • Make an Impact with Emotional Intelligence
    • Synthesize Tools and Ideas to Develop Sustainable Short-Term and Long-Term Action Plans

Target Audience

Anyone who is curious about ways to positively affect their team through a deeper understanding and practice of emotional intelligence will benefit from this course, including individual contributors, middle managers, team leaders, senior managers, and senior leaders.

Prerequisites: No prerequisites for this course

What You Will Cover

What Is Emotional Intelligence?

  • Gain a Working Knowledge of Five Core Competencies of Emotional Intelligence
  • Learn Why Emotional Intelligence is a Key Success Factor in Today’s Workplace
  • Understand How Increasing Emotional Intelligence Can Reduce Stress, Increase Your Performance and Help You Build Positive Relationships at Work
  • Mini Action Plan

Increase Interpersonal Success Through Self Awareness

  • Assess and Analyze Your Emotional Intelligence
  • Explore Your Emotions: Become Familiar with Psychological and Physical Reactions
  • Learn When Emotions Can Be Your Greatest Asset, and Greatest Liability
  • Understand the Causes of Each Emotion and How to Turn Them to Your Advantage
  • Mini Action Plan

Communicate With Flexibility and Authenticity

  • Leverage Emotional Intelligence through Focused Listening and Asking Questions  
  • Understand How to Express Emotional Intelligence through Non-Verbal Communication
  • Use Emotional Intelligence to Interact With Your Team and Enhance Group Dynamics
  • Disagree Constructively
  • Mini Action Plan

Self-Management Skills That Will Keep You In Control

  • Manage Emotions in the Workplace When You Feel Like You’re on the Verge of Losing It
  • Reduce Drama by Asking The Right Questions to Get to the Root of a Complicated Situation
  • Recognize Trigger Words, Non-Verbal Cues, and Emotionally Sensitive Situations
  • Use Empathy to Understand Different Perspectives
  • Mini Action Plan

Make an Impact with Emotional Intelligence

  • Increase Your influence and Confidence at Work
  • Develop Others in Your Team and Organization
  • Increase Your  Leadership Skills and Become a Top Performer
  • Use Emotional Intelligence to be More Flexible and More Easily Adapt to Change
  • Synthesize Tools and Ideas to Develop Sustainable Short Term and Long Term Action Plans
Learn More
Please type the letters below so we know you are not a robot (upper or lower case):