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Customer Focused Communication - Live Online

Duration: 2 Hours
Course Price: $150

Find out why customers really leave and figure out how to keep their business. Learn what to say and what to avoid when responding to requests and providing support. Overcome resistance and increase rapport by learning about NLP and the Feel, Felt, Found Model.

Find out why customers really leave and figure out how to keep their business. Learn what to say and what to avoid when responding to requests and providing support. Overcome resistance and increase rapport by learning about NLP and the Feel, Felt, Found Model.

 

  • Why Customers Leave
  • What to Say to Customers & What to Avoid Saying
  • Leverage NLP to Increase Rapport
  • Method to Overcome Objections: Feel, Felt, Found
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