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Coaching for Exceptional Job Performance

Duration: 1 day
Course Price: $450

Every employee can reach higher levels of performance, including both the average and the best performers. What they need is a manager who can coach: someone who can routinely observe, assess, and interact with them in ways that develop and maximize their individual effectiveness. In this course, you will learn tactics and skills to raise the overall level of performance and get the most from your team.

Class Length: Full Day

Outline

  • A Case for Business Coaching
    • Define Coaching in the Context of Job Performance
    • Differentiate the Coach Approach from the Therapist/Counselor/Consultant and Teacher Approaches
    • Explore Research Highlighting How the Coach Approach Inspires Exceptional Performance
    • Assess Your Team for Gaps Between Potential and Current Performance
  • Guiding Principles and Context for Coaching (2 hr session)
    • Explore the 9 Guiding Principles of Business Coaching
    • Establish a Context for Coaching
    • Learn About the Listening, Language, and Questioning Approaches to Coaching
    • Create a Mini Action Plan
  • Apply Coaching Methods through Interactive Activities (2 hr session)
    • Review Coaching Models
    • Apply Strategizing, Messaging, and  Acknowledging in Coaching Conversations
    • Learn About Situational Coaching Best Practices
    • Coaching Practice, Reflection, and Feedback
    • Create a Mini Action Plan
  • Key Issues Related to Effective Coaching (2 hr session)
    • How to Decide Who and When to Coach
    • Common Challenges that can Derail the Coaching Process and How to Mitigate Them
    • Self-Examining Attitudes that Support or Thwart Successful Coaching
    • How to Create a Coaching Plan to Document Improved Performance
  • Create a Final Action Plan

Target Audience

Managers at all levels with individuals who report directly to them who want to learn more about taking the coach approach to leadership and management will benefit from this course.

Every employee can reach higher levels of performance, including both the average and the best performers. What they need is a manager who can coach: someone who can routinely observe, assess, and interact with them in ways that develop and maximize their individual effectiveness. In this course, you will learn tactics and skills to raise the overall level of performance and get the most from your team.

Class Length: Full Day

Outline

  • A Case for Business Coaching
    • Define Coaching in the Context of Job Performance
    • Differentiate the Coach Approach from the Therapist/Counselor/Consultant and Teacher Approaches
    • Explore Research Highlighting How the Coach Approach Inspires Exceptional Performance
    • Assess Your Team for Gaps Between Potential and Current Performance
  • Guiding Principles and Context for Coaching (2 hr session)
    • Explore the 9 Guiding Principles of Business Coaching
    • Establish a Context for Coaching
    • Learn About the Listening, Language, and Questioning Approaches to Coaching
    • Create a Mini Action Plan
  • Apply Coaching Methods through Interactive Activities (2 hr session)
    • Review Coaching Models
    • Apply Strategizing, Messaging, and  Acknowledging in Coaching Conversations
    • Learn About Situational Coaching Best Practices
    • Coaching Practice, Reflection, and Feedback
    • Create a Mini Action Plan
  • Key Issues Related to Effective Coaching (2 hr session)
    • How to Decide Who and When to Coach
    • Common Challenges that can Derail the Coaching Process and How to Mitigate Them
    • Self-Examining Attitudes that Support or Thwart Successful Coaching
    • How to Create a Coaching Plan to Document Improved Performance
  • Create a Final Action Plan

Target Audience

Managers at all levels with individuals who report directly to them who want to learn more about taking the coach approach to leadership and management will benefit from this course.

Prerequisites: No prerequisites for this course

A Case for Business Coaching

  • Define Coaching in the Context of Job Performance
  • Differentiate Coach Approach from Therapist/Counselor/Consultant and Teacher
  • Explore Research Highlighting the Coach Approach to Achieve Exceptional Performance
  • Assess your team for gap between potential and current performance

Guiding Principles and Context for Coaching

  • Explore 9 Guiding Principles of Business Coaching
  • Establish a Context for Coaching
  • Listening, Language & Questioning Approaches to Coaching
  • Mini-Action Plan

Apply Coaching Methods Through Interactive Activities

  • Review Coaching Models
  • Apply Strategizing, Messaging and  Acknowledging In Coaching Conversations
  • Situational Coaching Best Practices
  • Coaching Practice, Reflection and Feedback
  • Mini-Action Plan

Key Issues Related to Effective Coaching

  • How to decide who and when to coach
  • Common challenges that can derail the coaching process and how to mitigate them
  • Engage in self-examination of attitudes that support or thwart successful coaching
  • How to create a coaching plan to document improved performance
  • Final Action Plan

A Case for Business Coaching

  • Define Coaching in the Context of Job Performance
  • Differentiate Coach Approach from Therapist/Counselor/Consultant and Teacher
  • Explore Research Highlighting the Coach Approach to Achieve Exceptional Performance
  • Assess your team for gap between potential and current performance

Guiding Principles and Context for Coaching

  • Explore 9 Guiding Principles of Business Coaching
  • Establish a Context for Coaching
  • Listening, Language & Questioning Approaches to Coaching
  • Mini-Action Plan

Apply Coaching Methods Through Interactive Activities

  • Review Coaching Models
  • Apply Strategizing, Messaging and  Acknowledging In Coaching Conversations
  • Situational Coaching Best Practices
  • Coaching Practice, Reflection and Feedback
  • Mini-Action Plan
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