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Build Strong Work Relationships

Duration: 1 day
Course Price: $450

In today’s unpredictable and challenging business environment, an employee must build successful work relationships and interact with people in a positive way in order to achieve his or her company’s organizational goals. In this course, we explore and leverage basic competencies that are critical to solid work relationships and career success. After completing this course, you will return to work better able to build constructive and beneficial professional relationships because of learning how to analyze situations and consciously select productive communication strategies.

Course Length: Full Day

  • Build Effective Work Relationships (2 hr session)
    • Evaluate How You Currently Build Work Relationships
    • Explore Behaviors that Support or Undermine These Relationships
    • Assess the Quality of Your Current Work Relationships
    • Learn About Communication, Perceptions, and Relationship-Building
    • Learn About Worldviews, Perceptions, and Work Relationships
    • Define Mindful Communication
    • Learn How to Leverage Neuro-Linguistic Programming to Increase Rapport
    • Manage Assumptions in Order to Build Trusting Work Relationships
    • Practice Developing and Demonstrating a Positive Attitude
    • Create a Mini Action Plan
  • Relational Communication and Listening (2 hr session)
    • Identify Your Dominant Communication Style
    • Sharpen Your Verbal and Nonverbal Behaviors and Skills
    • Use Feedback and Questioning Skills to Better Understand Others
    • Influence Others by Expressing Needs
    • Perform an Interpersonal Needs Assessment
    • Understand How Listening Barriers Impact Effective Work Relationships
    • Create a Mini Action Plan
  • Address Change and Conflict (2 hr session)
    • Understand Your Conflict-Resolution Style
    • Address Conflict with Assertive Communication
    • Resolve Conflicts with Work Relationships in Mind
    • Develop and Practice a Conflict-Resolution Plan
  • Create a Final Action Plan

Target Audience

Anyone who wants to increase their influence and optimize the performance of their operational and cross-functional teams will benefit from this course.

In today’s unpredictable and challenging business environment, an employee must build successful work relationships and interact with people in a positive way in order to achieve his or her company’s organizational goals. In this course, we explore and leverage basic competencies that are critical to solid work relationships and career success. After completing this course, you will return to work better able to build constructive and beneficial professional relationships because of learning how to analyze situations and consciously select productive communication strategies.

Course Length: Full Day

  • Build Effective Work Relationships (2 hr session)
    • Evaluate How You Currently Build Work Relationships
    • Explore Behaviors that Support or Undermine These Relationships
    • Assess the Quality of Your Current Work Relationships
    • Learn About Communication, Perceptions, and Relationship-Building
    • Learn About Worldviews, Perceptions, and Work Relationships
    • Define Mindful Communication
    • Learn How to Leverage Neuro-Linguistic Programming to Increase Rapport
    • Manage Assumptions in Order to Build Trusting Work Relationships
    • Practice Developing and Demonstrating a Positive Attitude
    • Create a Mini Action Plan
  • Relational Communication and Listening (2 hr session)
    • Identify Your Dominant Communication Style
    • Sharpen Your Verbal and Nonverbal Behaviors and Skills
    • Use Feedback and Questioning Skills to Better Understand Others
    • Influence Others by Expressing Needs
    • Perform an Interpersonal Needs Assessment
    • Understand How Listening Barriers Impact Effective Work Relationships
    • Create a Mini Action Plan
  • Address Change and Conflict (2 hr session)
    • Understand Your Conflict-Resolution Style
    • Address Conflict with Assertive Communication
    • Resolve Conflicts with Work Relationships in Mind
    • Develop and Practice a Conflict-Resolution Plan
  • Create a Final Action Plan

Target Audience

Anyone who wants to increase their influence and optimize the performance of their operational and cross-functional teams will benefit from this course.

Prerequisites: No prerequisites for this course

Effective Work Relationships

  • Evaluate how you currently build work relationships
  • Explore behaviors that support or undermine these relationships
  • Assess your relationships

Communication, Perceptions & Relationship Building

  • World view, perception and work relationships
  • Mindful communication: Defined
  • Leverage Neuro Linguistic Programming to increase rapport
  • Manage assumptions in order to build trusting work relationships
  • Practice developing and demonstrating a positive attitude
  • Mini-Action Plan

Relational Communication & Listening

  • Identify your dominant communication style
  • Sharpen verbal and nonverbal behaviors and skills
  • Use feedback and questioning skills to better understand others
  • Express needs and influencing others
  • Perform an interpersonal needs assessment
  • Understand how listening barriers impact effective work relationships
  • Mini-Action Plan

Address Change and Conflict

  • Understand your conflict-resolution style
  • Address conflict with assertive communication
  • Resolve conflicts with work relationships in mind
  • Develop and practice  a conflict-resolution plan
  • Final Action Plan

 

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