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Advanced Emotional Intelligence: Take your Personal and Social Competence to the Next Level

Duration: 8 Hours
Course Price: $450

We know EQ is critically important to leaders and managers, especially in today’s high-stress, fast-paced workplaces. Take your emotional intelligence to the next level and learn to communicate masterfully, handle stress and conflict productively, make clear headed decisions and respond flexibly to change.

  • Neuroscience and Emotional Intelligence
    • Emotional Intelligence: Critical Success Factor
    • Emotional Intelligence and Your Brain
    • Emotional Intelligence, IQ and Personality are Different
    • Emotional Intelligence Predicts Performance
    • Mini Action Plan
  • Continue to Develop Self Awareness & Self-Management
    • Personal Competence: Self-Awareness and Self-Management
    • Tool Options: Develop Self Awareness
    • Self-Management, Stress Management and Performance
    • Self-Management Strategies of Successful People
    • How to Overcome Defensiveness
    • Mini Action Plan
  • Continue to Develop Social Awareness & Relationship Management
    • Social Competence: Social Awareness and Relationship Management
    • Accurately Read the Emotions Of Others, and Effectively Navigate Your Organizational Culture
    • Social Awareness Quiz
    • How to Have Challenging Conversations
    • Approach Conflict with Confidence and Objectivity
    • Conflict Communication Script
    • Relationship Management Competencies
    • Improve Relationship Management
    • Emotional Intelligence Challenge: Homework
  • Final Action Plan

We know EQ is critically important to leaders and managers, especially in today’s high-stress, fast-paced workplaces. Take your emotional intelligence to the next level and learn to communicate masterfully, handle stress and conflict productively, make clear headed decisions and respond flexibly to change.

  • Neuroscience and Emotional Intelligence
    • Emotional Intelligence: Critical Success Factor
    • Emotional Intelligence and Your Brain
    • Emotional Intelligence, IQ and Personality are Different
    • Emotional Intelligence Predicts Performance
    • Mini Action Plan
  • Continue to Develop Self Awareness & Self-Management
    • Personal Competence: Self-Awareness and Self-Management
    • Tool Options: Develop Self Awareness
    • Self-Management, Stress Management and Performance
    • Self-Management Strategies of Successful People
    • How to Overcome Defensiveness
    • Mini Action Plan
  • Continue to Develop Social Awareness & Relationship Management
    • Social Competence: Social Awareness and Relationship Management
    • Accurately Read the Emotions Of Others, and Effectively Navigate Your Organizational Culture
    • Social Awareness Quiz
    • How to Have Challenging Conversations
    • Approach Conflict with Confidence and Objectivity
    • Conflict Communication Script
    • Relationship Management Competencies
    • Improve Relationship Management
    • Emotional Intelligence Challenge: Homework
  • Final Action Plan
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