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Assertiveness for Managers

Duration: 1 day
Course Price: $450

Assertiveness for Managers is designed to provide you with essential communication tactics that will help you manage with greater confidence and authority. Through interactive exercises and insightful discussions, you’ll master people skills and assertive communication techniques that are guaranteed to give you an edge when you face individuals, problems, and situations that once caused you stress or left you feeling frustrated.

Course Length: Full Day

Outline

  • Assertively Manage and Increase Trust (2 hr session)
    • Understand the Assertive/Aggressive Spectrum and Where Your Management Approach Fits
    • Learn to Apply Your Authority and Garner Respect
    • Confidently Handle Complaints and Criticism from Your Peers
    • Gain Respect and Build Trust with Higher-Ups
    • Communicate Authentically and Acknowledge the Contributions from Your Team
    • Use Delegation Skills to Reduce Burn-Out and Increase Support and Initiative-Taking on Your Team
    • Create a Mini Action Plan
  • Use Assertive Skills to Persuade and Negotiate (2 hr session)
    • Learn the Communication Strategies of Persuasive Managers
    • Approach Conversations with Employees Using Techniques from Expert Negotiators
    • Shift from Tentative to Commanding and Assertive Language Choices
    • Get Buy-In and Collaborate with Your Team Without Undermining Your Credibility
    • Practice Power Positions to Increase Your Confidence in Every Important Conversation
    • Create a Mini Action Plan
  • Assertively Handle Conflicts and Crises with Confidence (2 hr session)
    • Learn How to Defend Yourself Without Letting Your Emotions Get the Best of You
    • Ensure that Employees Solve Problems on Their Own Instead of Bringing Them to You
    • Firmly Deal With Aggressive Colleagues Who Dominate and Undermine
    • Practice Assertive Body Language to Tell Everyone that You Mean Exactly What You Say
    • Defend Your Employees' Actions Without Damaging Your Credibility
    • Create a Mini Action Plan

Target Audience

This course will enhance the skills of managers at all levels who want to increase their effectiveness, improve the clarity of their communication, and bring out the best in their teams.

Assertiveness for Managers is designed to provide you with essential communication tactics that will help you manage with greater confidence and authority. Through interactive exercises and insightful discussions, you’ll master people skills and assertive communication techniques that are guaranteed to give you an edge when you face individuals, problems, and situations that once caused you stress or left you feeling frustrated.

Course Length: Full Day

Outline

  • Assertively Manage and Increase Trust (2 hr session)
    • Understand the Assertive/Aggressive Spectrum and Where Your Management Approach Fits
    • Learn to Apply Your Authority and Garner Respect
    • Confidently Handle Complaints and Criticism from Your Peers
    • Gain Respect and Build Trust with Higher-Ups
    • Communicate Authentically and Acknowledge the Contributions from Your Team
    • Use Delegation Skills to Reduce Burn-Out and Increase Support and Initiative-Taking on Your Team
    • Create a Mini Action Plan
  • Use Assertive Skills to Persuade and Negotiate (2 hr session)
    • Learn the Communication Strategies of Persuasive Managers
    • Approach Conversations with Employees Using Techniques from Expert Negotiators
    • Shift from Tentative to Commanding and Assertive Language Choices
    • Get Buy-In and Collaborate with Your Team Without Undermining Your Credibility
    • Practice Power Positions to Increase Your Confidence in Every Important Conversation
    • Create a Mini Action Plan
  • Assertively Handle Conflicts and Crises with Confidence (2 hr session)
    • Learn How to Defend Yourself Without Letting Your Emotions Get the Best of You
    • Ensure that Employees Solve Problems on Their Own Instead of Bringing Them to You
    • Firmly Deal With Aggressive Colleagues Who Dominate and Undermine
    • Practice Assertive Body Language to Tell Everyone that You Mean Exactly What You Say
    • Defend Your Employees' Actions Without Damaging Your Credibility
    • Create a Mini Action Plan

Target Audience

This course will enhance the skills of managers at all levels who want to increase their effectiveness, improve the clarity of their communication, and bring out the best in their teams.

Prerequisites: No prerequisites for this course

Assertively Manage and Increase Trust

  • Understand the Assertive/Aggressive Spectrum and where your management approach fits
  • Learn to apply your authority and garner respect
  • Confidently handle complaints and criticism from your peers
  • Gain respect and build trust with higher-ups
  • Communicate authentically and acknowledge the contributions from your team
  • Use delegation skills to reduce burn out and increase support and initiative on your team
  • Mini-Action Plan

Use Assertive Skills to Persuade and Negotiate

  • Learn Communication Strategies of Persuasive Managers
  • Approach conversations with employees using techniques from expert negotiators
  • Shift from tentative to commanding, assertive language choices
  • Get buy in and collaborate with your team without undermining your credibility
  • Practice power positions to increase confidence in every important conversations
  • Mini-Action Plan

Assertively Handle Conflicts and Crises with Confidence

  • How to defend yourself without letting your emotions get the best of you
  • Ensure employees solve problems on their own instead of bringing them to you
  • Firmly deal with aggressive colleagues who dominate and undermine
  • Practice assertive body language that tells everyone you mean exactly what you say
  • Defend your employees' actions without damaging your credibility
  • Mini Action Plan

Assertively Manage and Increase Trust

  • Understand the Assertive/Aggressive Spectrum and where your management approach fits
  • Learn to apply your authority and garner respect
  • Confidently handle complaints and criticism from your peers
  • Gain respect and build trust with higher-ups
  • Communicate authentically and acknowledge the contributions from your team
  • Use delegation skills to reduce burn out and increase support and initiative on your team
  • Mini-Action Plan

Use Assertive Skills to Persuade and Negotiate

  • Learn Communication Strategies of Persuasive Managers
  • Approach conversations with employees using techniques from expert negotiators
  • Shift from tentative to commanding, assertive language choices
  • Get buy in and collaborate with your team without undermining your credibility
  • Practice power positions to increase confidence in every important conversations
  • Mini-Action Plan

Assertively Handle Conflicts and Crises with Confidence

  • How to defend yourself without letting your emotions get the best of you
  • Ensure employees solve problems on their own instead of bringing them to you
  • Firmly deal with aggressive colleagues who dominate and undermine
  • Practice assertive body language that tells everyone you mean exactly what you say
  • Defend your employees' actions without damaging your credibility
  • Mini Action Plan
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