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Assertive Communication Under Pressure - Live Online

Duration: 2 Hours
Course Price: $150

Against the backdrop of stress and pressure it’s helpful to know how to communicate assertively. Learn how to communicate with clarity, precision, calm and brevity to get what you want and what you need when the stakes are high.

Learning Objectives

  • Use Verbal and Nonverbal Assertive Communication to Navigate Workplace Challenges and Pressures
  • Employ Assertive Responses when Manipulated or Provoked
  • Decline a Request Professionally, Whether From Your Manager, Peers, or Customers
  • Identify and Leverage Collaborative Language Under Stress
  • Create a Mini Action Plan

Against the backdrop of stress and pressure it’s helpful to know how to communicate assertively. Learn how to communicate with clarity, precision, calm and brevity to get what you want and what you need when the stakes are high.

Learning Objectives

  • Use Verbal and Nonverbal Assertive Communication to Navigate Workplace Challenges and Pressures
  • Employ Assertive Responses when Manipulated or Provoked
  • Decline a Request Professionally, Whether From Your Manager, Peers, or Customers
  • Identify and Leverage Collaborative Language Under Stress
  • Create a Mini Action Plan
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